Privacy Policy

Last updated: 11/10/2025

At Gray’s Vending, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when interacting with our website, digital products, and services.

By accessing our website, purchasing from our shop, or using our services, you agree to this policy.

1. Information We Collect

We may collect the following information when you interact with us:

  • Personal Information: name, email, phone number, or business name (e.g., when you fill out a form, request service, or make a purchase).

  • Payment Information: processed securely by trusted third-party providers (we never store full credit card details).

  • Usage Data: such as IP address, browser type, and pages visited, used to improve our site and user experience.

  • Voluntary Information: if you contact us directly, subscribe to updates, or participate in coaching or design services.

You can browse most of our website without sharing personal data, but certain features (like purchasing digital downloads or booking services) may require it.

2. How We Use Your Information

We use the information we collect to:

  • Provide vending, design, or coaching services.

  • Process payments and deliver digital products.

  • Respond to inquiries and provide customer support.

  • Improve our website, templates, and marketing.

  • Send service updates, promotional offers, or order confirmations.

  • Comply with legal and business obligations.

We do not sell or rent your personal information to anyone.

3. Cookies & Analytics

Our website may use cookies to enhance your browsing experience and track anonymous usage statistics.
You can adjust your browser settings to decline cookies, but some site features may not function properly.
We may use analytics tools (like Google Analytics or Squarespace Analytics) to understand visitor behavior and improve performance.

4. Payment Processing

When you make a purchase through our online shop, payments are processed securely through third-party providers such as Square, Shopify, or PayPal.
These providers follow industry-standard encryption and PCI compliance requirements.
We share only the data necessary to complete transactions — your full payment details are never stored by Gray’s Vending.

5. Email & Marketing

If you choose to subscribe to our email list, we may send you updates, promotions, or new product announcements.
You can unsubscribe at any time by clicking the “unsubscribe” link in any email.
We comply with the CAN-SPAM Act and will never share your email with unaffiliated third parties.

6. Children’s Privacy

Our website and services are not directed toward children under 18.
We do not knowingly collect personal data from minors. If you believe a child has submitted personal information, please contact us, and we will promptly delete it.

7. Data Security

We take reasonable administrative and technical precautions to protect your information from loss, misuse, or unauthorized access.
While no system can guarantee absolute security, we use SSL encryption and secure servers to protect all transmitted data.

8. Your Rights & Choices

You may:

  • Request access to or deletion of your information.

  • Opt out of marketing emails.

  • Decline cookies via your browser settings.

To exercise any of these rights, contact us using the details below.

9. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, data is securely deleted.

10. Third-Party Links

Our website may contain links to third-party websites or tools. We are not responsible for their privacy practices, so please review their policies when visiting them.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business or applicable laws. The latest version will always be posted on this page with a new “last updated” date.